Privacy Policy

Croon Concepts, located at Balkbrug Oost 199, 5236 PW, ‘s-Hertogenbosch, The Netherlands, is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:

Personal Data We Process:
Croon Concepts processes your personal data when you use our services and/or provide it to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Email address

Croon Concepts does not process personal data on its website, as no personal data can be submitted on our site. Additionally, we do not use social media plugins.

Our website and/or service does not intend to collect data about visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We encourage parents to be involved in their children’s online activities to prevent the collection of data without parental consent. If you believe we have collected personal information about a minor without consent, please contact us at sales@croonconcepts.com, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data:
Croon Concepts processes your personal data for the following purposes:

To be able to call or email you if necessary to perform our services

Automated Decision-Making:
Croon Concepts does not make decisions based on automated processing that may have (significant) consequences for individuals.

How Long We Retain Personal Data:
Croon Concepts does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

Sharing Personal Data with Third Parties:
Croon Concepts shares your personal data with various third parties when necessary for the performance of the agreement and to comply with any legal obligations. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Croon Concepts remains responsible for these processing activities. Additionally, Croon Concepts provides your personal data to other third parties only with your explicit consent.

Cookies, or Similar Techniques, We Use:
Croon Concepts uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. You can opt out of cookies by adjusting your internet browser settings.

Viewing, Modifying, or Deleting Data:
You have the right to access, correct, or delete your personal data. You can do this through the personal settings of your account. Additionally, you have the right to withdraw your consent or object to the processing of your personal data by contacting sales@croonconcepts.com. You also have the right to data portability, meaning you can submit a request to send the personal data we hold about you in a computer file to you or another organization of your choice.

If you want to exercise your right to object and/or your right to data portability, or if you have other questions/comments about data processing, please send a detailed request to sales@croonconcepts.com.

To ensure that the request for access is made by you, we ask you to include a copy of your ID with the request. Please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for privacy protection. Croon Concepts will respond to your request as soon as possible, but within four weeks.

Croon Concepts also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Secure Personal Data:
Croon Concepts takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of abuse, please contact our customer service or sales@croonconcepts.com.